What is Velqorr?
Velqorr is a thoughtfully created brand focused on elegance, quality, and meaningful design. We believe every detail matters — from the creation process to the final experience.
How can I place an order?
You can browse our collections, select your preferred product, add it to your cart, and complete your purchase through the secure payment options available on our website.
What payment methods do you accept?
We accept payments through the secure payment methods available during checkout.
How long will my order take to arrive?
Orders are generally delivered within 5–7 working days after order confirmation. Delivery timelines may vary depending on location and courier services.
How do I take care of my Velqorr product?
To maintain the beauty and quality of your product, we recommend:
- Keeping it away from moisture, perfumes, chemicals, and harsh substances
- Avoiding exposure to extreme heat or direct sunlight for long periods
- Storing it safely when not in use
- Cleaning it gently with a soft cloth when required
Proper care helps maintain the finish and longevity of your product.
How do I maintain the quality and finish of my product?
Every Velqorr creation is made with attention to detail and quality standards. Regular care, proper storage, and gentle handling will help preserve its appearance and overall condition.
Can I wear/use my Velqorr product daily?
Usage depends on the type of product. We recommend following the care guidelines provided to maintain its look and durability over time.
Can I cancel my order after placing it?
Orders can only be reviewed for cancellation before dispatch. Once the product has been shipped, it cannot be cancelled or modified.
Do you offer returns or exchanges?
We do not offer returns or exchanges once the product is delivered. In case a product arrives damaged or defective, please contact us within 48 hours of delivery. Eligible cases will be handled as per our Return & Refund Policy.
What if I receive a damaged product?
Please share your order details along with clear images/videos of the damaged product. After verification, we will assist you with the exchange process as per our policy.
Do you provide refunds?
Velqorr does not provide cash refunds. In approved cases where exchange is not possible, the eligible amount will be credited to your Velqorr Wallet for future purchases.
How can I contact Velqorr?
For any questions or assistance, please contact us:
Email: hello@velqorr.com
We are happy to help you.