Velqorr is a thoughtfully created brand focused on elegance, quality, and meaningful design. We believe every detail matters — from the creation process to the final experience.

You can browse our collections, select your preferred product, add it to your cart, and complete your purchase through the secure payment options available on our website.

We accept payments through the secure payment methods available during checkout.

Orders are generally delivered within 5–7 working days after order confirmation. Delivery timelines may vary depending on location and courier services.

To maintain the beauty and quality of your product, we recommend:

• Keeping it away from moisture, perfumes, chemicals, and harsh substances
• Avoiding exposure to extreme heat or direct sunlight for long periods
• Storing it safely when not in use
• Cleaning it gently with a soft cloth when required

Proper care helps maintain the finish and longevity of your product.

Every Velqorr creation is made with attention to detail and quality standards. Regular care, proper storage, and gentle handling will help preserve its appearance and overall condition.

Usage depends on the type of product. We recommend following the care guidelines provided to maintain its look and durability over time.

Orders can only be reviewed for cancellation before dispatch. Once the product has been shipped, it cannot be cancelled or modified.

We do not offer returns or exchanges once the product is delivered. In case a product arrives damaged or defective, please contact us within 48 hours of delivery. Eligible cases will be handled as per our Return & Refund Policy.

Please share your order details along with clear images/videos of the damaged product. After verification, we will assist you with the exchange process as per our policy.

Velqorr does not provide cash refunds. In approved cases where exchange is not possible, the eligible amount will be credited to your Velqorr Wallet for future purchases.

For any questions or assistance, please contact us:

Email: hello@velqorr.com

We are happy to help you.